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6 Lessons We NEED to Be Teaching December 10, 2009

Posted by pupfiction in Uncategorized.
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I’ve been avoiding this personal diatribe for some time now so as to avoid being the whiny, criticizing librarian who sees fault everywhere but does nothing. As librarians, we are all too aware of the habit to tend toward myopia, often forgetting that most people do not understand research as we do, hence our livelihood. And though we may acknowledge that we often breeze past the simplest (but often crucial) building blocks of research, we do little to address it. With this list I am attempting to argue that bibliographic instruction needs to be rethought and needs to address the sources of research so that students understand why, for example, articles need to be peer-reviewed, other than the fact that their professor requires it.

Here is the only disclaimer I give: as a new employee and only half a year out of library school, I don’t find it in my best interest to criticize well-established methods. In time I do hope to share my ideas, but for now I’ll vent here and present the 6 lessons we NEED to be teaching to undergrads in the library.

1. What is a journal/journal article?

More often than not, bibliographic instruction (aka information literacy instruction) includes a section on how to search databases, including which databases should be used for certain subjects and how to locate them on the library’s web page. The students type in a few words and presto–there’s a full-text article directly in front of them. To a student who is embarking on her first research paper in college there is not much difference between this and Google, which leads to a plethora of misunderstandings down the road. My suggestion is this: we bring paper (yes PAPER) journals into the session; maybe even walk the students down into the stacks where the periodicals are kept so that they understand that these digital articles are things that have actually been vetted and published, thus distinguishing them from much else on the web.This brings me to my second point–

2.The nature of databases.

Now that the student understands why journal articles are superior to Google’s search results, they need to understand that certain databases cover only certain journals. This will avoid a typical problem I have encountered, that of a student asserting that they only use EBSCO…yes, but which EBSCO product? (If only these databases changed their interface for different products, how it would help us!)

3. Databases are not the same as the Internet.

Students tell me that they need research sources, but are forbidden to use the web. When I pull up a database to find peer-viewed articles they insist that these are not allowed. After I explain that the library pays for these published sources, they usually acquiesce, though lingering suspicions tend to remain.

4. The relationship between articles and URLs.

Students are savvy, resourceful, and green. Many of them will find an article and create a list of URLs for easy access to the articles from home so that they are not weighed down with stacks of paper. This practice most often occurs after bibliographic instruction and it is only when the student tries to retrieve the articles that he is left embarrassingly and frustratingly bereft of all his hard work. Embarrassed at his apparent lack of tech-savvy, and assuming the librarian knows less than himself, what are the chances that he will ask for help? That is why it is imperative we explain the proxy-server, and that journal articles can only be accessed from campus or with a password, explaining that databases create unique URLs to avoid unlawful sharing of resources. Students must realize that (once again) these are not free articles on the web and that there is a process to access them.

5. The Web is not Evil!

This statement might seem at odds with my earlier declarations, but it is important for students (and perhaps arcane professors) to know that the web is increasingly a place for good information, with the caveat that students learn the skills to identify what constitutes “good” information. With more and more respectable periodicals putting their articles online (New York Times, Time, Business Week, etc.), the Directory of Open Access Journals,and Google Books, just to name a few, the web has become a source for serious research, a place that professors should not spurn.

6. Cite! Cite! Cite!

Nothing makes me cringe more than watching students use Google’s image search to mindlessly copy and paste into a power point presentation. Students need to understand that images are intellectual property just as much as an article from JSTOR. The source of these images needs to be cited in a bibliography, yet even professors seem mute on the subject. Perhaps it’s time we all took a refresher course on copyright. Just because it’s for educational purposes doesn’t mean it doesn’t have to be cited.

Though I realize that librarians are acutely aware of these oversights, especially in one-on-one reference sessions, they remain to be addressed. Let’s start the revolution now!


Librarian Fail; Again December 2, 2009

Posted by pupfiction in Uncategorized.
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Project Information Literacy (PIL) has just released a report entitled, “Lessons Learned: How Students Find Information in the Digital Age” and the Free Range Librarian blog has some interesting things to say on it, namely, what many of us are painfully aware of, “that students rarely if ever consult librarians.” The study compiled the responses of 2,318 students from six different campuses (comprised of major universities as well as smaller community college). The major findings include:

1. Many students in the sample reported being curious, engaged, and motivated at the beginning of the course-related and everyday life research process. Respondents’ need for big-picture context, or background about a topic, was the trigger for beginning course-related (65%) or everyday life research (63%).

2. Almost every student in the sample turned to course readings—not Google—first for course-related research assignments. Likewise, Google and Wikipedia were the go-to sites for everyday life research for nearly every respondent.

3. Librarians were tremendously underutilized by students. Eight
out of 10 of the respondents reported rarely, if ever, turning to
librarians for help with course-related research assignments.

4. Nine out of 10 students in the sample turned to libraries for
certain online scholarly research databases (such as those
provided by EBSCO, JSTOR, or ProQuest) for conducting
course-related research, valuing the resources for credible
content, in-depth information, and the ability to meet instructors’

5. Even though it was librarians who initially informed students
about using online scholarly research databases during freshmen training
sessions, students in follow-up interviews reported turning to instructors as valued research coaches, as they advanced through the higher levels of their education.

6. The reasons why students procrastinate are no longer driven by the same pre-Internet fears of failure and a lack of confidence that once were part of the college scene in the 1980s. Instead, we found that most of the digital natives in the sample (40%) tended to delay work on assignments as they juggled their needs to meet competing course demands from other classes.

These findings, as always, drive home my perennial argument that outreach is largely overlooked or ineffectual. This can be the librarians’ fault, the professors’ fault, or a combination of both. While students feel understandably more comfortable speaking to their professors who they see on a daily basis, these professors should feel comfortable with directing students to the librarians and librarians should encourage this. While this is the ideal situation, how often is it actually practiced?

Furthermore, the students’ use of certain databases time and time again leads me to believe that library web sites need to become more transparent and navigable. In fact, almost every day I help a student who says they just use EBSCO, ProQuest, or Gale without understanding the differences between the actual subscriptions (i.e. whether they are using EBSCO’s ERIC or EBSCO’s MLA Bibliography). While I don’t suggest an aggregated search that utilizes all of the libraries’ subscriptions, I do suggest an aggregated search that searches all the databases for a subject. While many libraries group databases under subject specific research guides, none that I know of search all the databases for a particular subject. I think this would greatly help students. Does anyone use such a search feature or know of a library that does? What have the results been like?

See the full report here: PIL_Fall2009_Year1Report_12_2009